Does the scheme offer good customer service?
We have a strong team of technical experts, who are available 5 days a week, Monday to Friday, to offer advice and support to all our customers. Some of our experts have worked at Valpak for over 20 years and over the years have been asked many technical packaging data queries. This means we are best placed to provide expert guidance and support.
To support this, our 2017 customer survey revealed that most of our customers surveyed believe that we offer excellent customer support and a reliable service, with 98% saying that they are satisfied.