Administrator
Vacancy Type: Full Time, Permanent
Location: Stratford-upon-Avon (Hybrid)
Salary: Competitive + up to 10% bonus & benefits
Why choose Valpak?
Valpak has created a friendly and supportive working environment that enables our team to perform to the best of their abilities, with flexible hours, hybrid working options, access to training and opportunities to get involved in various groups to nurture key interests.
With social value at the heart of our business ethos, employees can take a day on us to volunteer for an organisation of their choice, and our Charity Committee organises fundraising events for the employee nominated charity of the year.
Valpak endorses wellbeing and healthy lifestyles, offering subsidised gym membership, optional healthy living seminars and social events, encouraging cross team integration. Plus the “After Work” social group organises regular gatherings – an opportunity to get to know friendly faces.
Our team is passionate, friendly, approachable and dedicated to the business mission – to inspire businesses to do all they can to reduce their environmental impact. If you have an interest in sustainability and like the sound of all Valpak offers, we would love to hear from you!
How will I make a difference?
As the UK’s leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe.
As a compliance administrator, you will be responsible for providing exceptional administration support. Strong organisational and communication skills are imperative.
What will I be doing?
recycle-more Co-ordination
- Ensure improvement actions for recycle-more are implemented and liaise between management, IT and marketing to ensure these are delivered
- Research and lead projects to increase recycling point data and communicate updates with the Executive Board at meetings
Data Administration
- Use Google to find locations of recycling banks
- Accurately update data from Council websites to recycle-more website
Customer Service
- Provide excellent customer service to both Valpak customers and councils, both over email and the phone
- Act as a first point of contact for incoming member queries
Relationship management
- Work with councils to develop and maintain relationships to act as a key point of contact
- Work with account managers within Valpak to ensure data is kept up to date and maintained in relation to member recycling location points
General administrative duties
- Administration support including processing new applications, contact/company changes and filling our vendor forms
- Dataround support including chasing in verification forms via phone and email
What skills will I need?
- An outstanding eye for detail with a drive to provide exceptional administration support
- Customer focused with strong communication skills
- Customer focused with drive to provide the highest level of customer satisfaction
- Capability to multitask, prioritise and manage own workload
- Able to work well under pressure
- Able to pick up new skills and knowledge quickly and learn and develop in an ever changing company
- IT literate: Word, Excel and Access
What kind of businesses will I be working with?
What benefits will I receive?
We strive to make Valpak an employer of choice. Whether it’s achieving work-life balance, helping towards a healthier lifestyle, or saving money. We have a range of benefits to help support you, including:
How do I apply?
To view our current vacancies, click here.
If you would like to be considered for more than one role or any future roles, please send your CV to [email protected].
I’ve greatly enjoyed my time at Valpak so far, where I’ve been able to specialise in the part of my role that interests me the most. I’ve had access to training beyond what my role requires and spent time developing my skills.