Jacksons CG Ltd Case Study

Before partnering with Valpak, Jacksons CG faced some compliance and operational challenges due to limited understanding of their regulatory obligations:

• Understanding obligations: Initially, the team was unaware of the full requirements of the UK Packaging Waste Regulations, which led to non-compliance.
• Complex supplier network: The company distributes to smaller producers, making accurate reporting and weight data collection more complex.
• Limited internal processes: Jacksons CG had incomplete standardised product or packaging data, making compliance monitoring difficult.

The main goals for Jacksons CG were to clarify and adhere to their packaging obligations, improve data accuracy, and strengthen engagement with suppliers.

Valpak provided a tailored Data Management Service to address Jacksons CG’s needs:

• Dedicated account support: One of the first accounts to benefit from a split model of account manager and data consultant, providing expert guidance on obligations and resolving previous gaps.
• Enhanced supplier engagement: Assistance with supplier mailings to ensure accurate weight reporting and compliance.
• Ongoing training and webinars: Helping the team understand their obligations, including import flagging and reporting best practices.
• Civil Sanctions guidance: Supporting Jacksons CG in correcting past compliance gaps and ensuring all obligations are now met.

While no bespoke technology or integration was implemented (all data managed in Valpak’s product and packaging database), Valpak’s hands-on approach ensured data accuracy and understanding.

Since implementing Valpak’s services, Jacksons CG has:

• Improved understanding of obligations: Webinars and direct support have clarified regulatory requirements, allowing the team to confidently manage compliance.
• Accurate and streamlined reporting: Gaps in registration and reporting have been addressed, and current  volumes of tonnage are now correctly reported.
• Enhanced confidence: Dedicated account support means quick answers to questions, allowing better-informed decisions.
• Operational efficiency: Supplier communications are more effective, and solutions are in place for suppliers in challenging locations.

Jacksons CG has particularly valued the responsive support and practical guidance from Valpak, which has turned an initial oversight into a robust compliance process.