Credit Controller
Vacancy Type: Full Time, Permanent
Location: Stratford-upon-Avon (Hybrid)
Salary: £28,000 - £32,000 + up to 10% bonus & benefits
Why choose Valpak?
Valpak has created a friendly and supportive working environment that enables our team to perform to the best of their abilities, with flexible hours, hybrid working options, access to training and opportunities to get involved in various groups to nurture key interests.
With social value at the heart of our business ethos, employees can take a day on us to volunteer for an organisation of their choice, and our Charity Committee organises fundraising events for the employee nominated charity of the year.
Valpak endorses wellbeing and healthy lifestyles, offering subsidised gym membership, optional healthy living seminars and social events, encouraging cross team integration. Plus the “After Work” social group organises regular gatherings – an opportunity to get to know friendly faces.
Our team is passionate, friendly, approachable and dedicated to the business mission – to inspire businesses to do all they can to reduce their environmental impact. If you have an interest in sustainability and like the sound of all Valpak offers, we would love to hear from you!
How will I make a difference?
As the UK’s leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe.
We are looking for a key member to join a small Finance department, leading the Credit Control function to ensure customer receipts are in line with targets, aged debt is within acceptable levels, management reports are issued timely and customer and internal queries are resolved.
Our services are invoiced monthly, quarterly and annually to over 3,000 customer accounts which include large corporates, small owner managed entities, and foreign companies. This is a hands-on role, where time will be split managing outstanding debt on owned accounts, reviewing and supporting resolution of queries within the team, ensuring all processes are performed in line with expectations, ensuring the team operates as an effective credit control function.
What will I be doing?
What skills do I need?
- Desirable experience: 2+ years’ experience working in credit control or a finance department
- Relevant experience considered: 2+ years’ experience working in customer services or administration role responding to customer queries and following set processes
- Ability to gain a good understanding of the Valpak business and customers payment processes
- Natural enthusiasm to chase outstanding debts, work to targets and satisfaction in achieving payment
- Comfortable at escalating outstanding debt with customers and being assertive where required
- Confident verbal and written communications skills with ability to build relationships with internal and external contacts
- Attention to detail ensuring key data is input and documents attached where required
- Quick learner able to follow processes and workflows
- Strong work ethic and positive can-do attitude
- Self-motivated and ability to prioritise tasks to meet deadlines as required
- At least 5 grade A-C GCSE’s including English and Maths
- Good working knowledge of Office applications (Excel, Outlook, CRM)
- Understanding of finance transactions and processes
- Accurate and confident working with numbers
What kind of businesses will I be working with?
What benefits will I receive?
We strive to make Valpak an employer of choice. Whether it’s achieving work-life balance, helping towards a healthier lifestyle, or saving money. We have a range of benefits to help support you, including:
How do I apply?
This position is now closed, view our current vacancies here.
If you would like to be considered for more than one role, or any future roles, please send your CV to [email protected].