Watt WEEE scheme is right for you:
Make the right choice

Ross More

Ross More
Mar 18, 2019

Are you getting the most out of your compliance scheme or simply looking for a change? Each year you have the option to resign from a scheme and shop around; however, the resignation deadline is looming!

The resignation deadline is looming and if you don’t resign before the deadline, you will be tied into a contract with that scheme for a further year! This is a long time if you are unhappy with the service you are receiving (or not receiving in some cases) or think your scheme could be doing more.

Looking to jump ship and unsure of how to choose a WEEE scheme that is more suitable for your business’s requirements? I have put together the following list of questions to ask yourself, your scheme or the scheme you are looking to join to help with the decision-making process:

Does the scheme offer Compliance Reviews? If so, are they included in the membership cost?

Compliance Reviews assess whether you have everything in order should your business be audited by the Environment Agency (EA) and will provide reassurance that you are prepared.

Our Compliance Reviews are designed to help our customers to be proactive and will address any issues in advance of any potential EA visit. We find that some of our customers feel nervous about impending audits, so these are great for offering peace of mind.

Everything we offer to our members is included within our membership fee, whereas we have found that some schemes charge extra for additional services.

How much experience does the scheme have?

A compliance scheme takes on your business’s legal obligation, so it is important that you are confident that the scheme that you plan to sign up with know what they are doing.

We have been operating for over 20 years and have a 100% compliance record, meaning our customers can be assured that we’ll never fail to meet their requirements.

Does the scheme charge for hidden extras, such as late submission fees audit charges or use of the Green Dot logo?

We are aware that some schemes charge for hidden extras so that their initial fees seem reasonable compared to other schemes. It is important when making cost comparisons between schemes that this is taken into consideration as hidden costs will soon add up.

Here at Valpak we have a no hidden extras policy, meaning that everything we offer to our WEEE scheme members is included in our membership fee.

Will the scheme provide training workshops to help you understand submission and regulation requirements?

We offer our members free, WEEE Data Webinars and workshops. In these we will run through regulatory updates, common queries and best practice in terms of collating your data for quarterly submissions. If you’d prefer one to one support, we are happy to visit you and go through this as part of your Compliance Review.

Will the scheme inform you of regulation changes / update you on new regulations that may affect your business?

As you will be aware, recent changes to the WEEE Regulations towards ‘Open Scope’ have brought all EEE into scope of the Regulations, unless specifically excluded or exempt. We have worked hard to ensure our members are kept up to date and will be working closely with our members when the first reporting period starts in April 2019 to help clarify scoping queries.

As well as offering specific support in relation to WEEE legislation, we also host free topical events, across the UK, to keep customers and other stakeholders up-to-date with wider environmental legislation that may affect them.

We also circulate an informative fortnightly news e-bulletin and host a wide array of free webinars and events covering key topics.

Does the scheme offer good customer service?

We have a strong team of technical experts, who are available 5 days a week, Monday to Friday, to offer advice and support to all our customers. Some of our experts have worked at Valpak for over 20 years and over the years have been asked many technical WEEE data queries. This means we are best placed to provide expert guidance and support.

To support this, our 2018 customer survey revealed that most of our customers surveyed believe that we offer excellent customer support and a reliable service, with 99.75% saying that they are satisfied. 99.5% of customers surveyed said they would recommend us.

Does the scheme represent your interests / interact with government?

Our Policy Department works to keep abreast of all new legislation and requirements that may impact our compliance scheme members and engage with Government to represent the interests and views of our membership. Visit our Consultations and Responses web page to find out more.

In addition, our team of Sustainability Consultants have carried out research projects to provide the clearest picture of material flows, including EEE Flow, which was completed in 2016 and updated in 2018. This report, plus other Flow projects put Valpak in a key position of knowledge. Visit our Valpak Flow Reports web page for further information.

Is it easy to submit data to the scheme?

We have an intuitive, online Members’ Area where customers can easily upload and submit data. This online submission system offers step by step interactive guidance and members can also view invoices, recorded webinars and additional guidance.

Join Valpak

If you are interested in joining our WEEE Compliance Scheme for 2019 and would like a free, no obligation quote, or to discuss your requirements, please do not hesitate to contact us today via our online form or by calling:

03450 682 572

or emailing: