Meet the Compliance Team

Meet our dedicated team of compliance experts

Lucy Cox - Compliance Manager

 Lucy Singleton

Lucy has been at Valpak for over 7 years and has worked across the company within Compliance, Data Insights and Policy. Lucy helps to ensure Valpak complies each year and is meeting our clients’ needs by delivering a dynamic service. Lucy graduated from Reading University with a BA (Hon) in Human & Physical Geography.

Nicola Jones - Audit Manager

Nicola Jones

Managing our audit team, Nicola is responsible for ensuring members get the most from the one to one compliance reviews. Nicola has worked for Valpak for over 10 years’ and has worked across the company within various departments. Nicola also conducts compliance reviews across the North West ensuring members' data meets the accuracy standards required.

David Daw - Project Analyst

David Daw

With over 18 years’ experience there is very little David does not know about packaging, WEEE and batteries and the industry in which we work. David ensures that Valpak and its members are up to speed with what is going on.

Jane McAllister - Technical Trainer

 Jane McAllister

With over 15 years’ experience Jane has a wealth of knowledge covering packaging, WEEE and batteries compliance. Responsible for all technical training within Valpak, Jane ensures all employees are up-to-date with the latest legislation. Based in Watford, Jane also conducts compliance reviews making sure members data meets the accuracy standards required.

Ross More - Commercial Account Manager

 Ross Moore

Ross conducts compliance reviews and account management meetings across the country. He is one of our dedicated Account Managers who has a passion for excellent customer service and ensuring members’ get the most from one-to-one meetings.

Harry Wells - Compliance Consultant

 Harry Wells

Harry has been with Valpak since 2010. He has worked in our Recycling Services and Data Insights Departments and has a wealth of knowledge of the industry from all sides. Harry is part of our busy Account Management Team out there meeting our members’ for compliance reviews.

Emily Bointon - Compliance Consultant

 Emily Bointon

Emily is one of our dedicated Compliance Consultants who performs compliance reviews. Emily deals with any and every query, ensuring all members’ are getting the most from on-site visits and that their data meets the accuracy requirements needed. Emily graduated from Swansea University in 2012 with a BSc in Physical Geography

Ian Guest - Compliance Consultant

 Ian Guest

With over 7 years’ experience, Ian deals with any and every query regarding compliance. As one of our dedicated Compliance Consultants Ian performs compliance reviews to ensure our members’ data meets the accuracy requirements needed. Ian has a degree in Enterprise and Small Business

Lee Wearing - Compliance Consultant

 Lee Wearing

Lee is one of our dedicated Compliance Consultants performing compliance reviews to ensure our members’ data meets the accuracy requirements needed. Lee has worked for Valpak for over 7 years and specialises in WEEE compliance, ensuring our members’ receive the most up-to-date and correct advice. Lee graduated from Birmingham University with a degree in Ancient and Medieval History in 2008.

Paul McCaig - Compliance Consultant

 Paul McCaig

Paul is based in Glasgow and performs compliance reviews to ensure our members’ data meets the accuracy requirements needed. He also deals with any and every compliance query and ensures members’ are getting the most from on-site visits. Paul graduated from the University of Glasgow in 2010.

Ben Storer - Contact Centre Manager

 Ben Storer

Ben started at Valpak as a Technical Advisor and is now managing our Contact Centre here in Stratford-Upon-Avon. He ensures that our members receive the best customer service possible through our dedicated team of technical advisors. Ben graduated from Leicester University with a BA (Hons) in English and History.

Sonia Moir - Technical Advisor

 Sonia Moir

Sonia is one our team of technical advisors, she will deal with any compliance related queries and ensures that our member’s data is checked to the standards required in the Rgulations. If you are interested in offsetting your packaging obligation using your own packaging waste recovery notes (PRNs) Sonia can also help you with this. Sonia graduated from Robert Gordon University and has a BA (Hons) in Management.